Last updated: September 23, 2026
Content CREO is operated by JS Gagnon Services Inc. This Privacy Policy explains how information is collected, used, stored, and protected when you use the Content CREO website, mobile application, and related services (collectively, the "Service").
By using Content CREO, you acknowledge the practices described in this Privacy Policy.
We collect information that is necessary to provide and operate the Content CREO Service.
When you create or use an account, we may collect information such as your name, email address, account identifiers, and information associated with your Content CREO account.
When you use the Content CREO mobile application, we may collect limited information about the device being used, including a device identifier generated or used by Content CREO, device name, device type or platform, application version, and related technical information.
This information is used for purposes such as authentication, account security, device management, enforcing account device limits, troubleshooting, and providing the Service.
Content CREO allows you to create, import, upload, store, organize, and schedule content. This may include:
This information is stored so that Content CREO can provide its content management, scheduling, and related features.
We may automatically collect limited technical information when you use the Service, such as IP address, request timestamps, application activity, server logs, error information, and other diagnostic information.
We use this information to operate, secure, maintain, diagnose, and improve the Service.
Information collected through Content CREO may be used to:
Content CREO may provide notifications or reminders related to scheduled content and other features of the Service.
Depending on your device and operating system, notification functionality may require permission from you. You can control notification permissions through your device settings.
JS Gagnon Services Inc. does not sell your personal information.
We may share or process information with service providers that help us operate Content CREO, such as hosting, infrastructure, email, security, and other technical service providers. These providers receive information only as necessary to perform services on our behalf.
We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, security, or safety of Content CREO, JS Gagnon Services Inc., our users, or others.
Content CREO may provide Content Packs or other content that can be added to your Content CREO account.
Content that you intentionally submit for publication, distribution, or sharing through features that identify the content as shared or public may be made available to other users as necessary to provide those features. Content stored privately in your account is not made public merely because it is stored in Content CREO.
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction.
Information transmitted between the Content CREO application and our servers is transmitted using secure network connections where supported and appropriate.
No method of electronic transmission or storage can be guaranteed to be completely secure, and therefore we cannot guarantee absolute security.
We retain account information and user content for as long as necessary to provide the Service, maintain your account, satisfy legitimate operational requirements, and comply with applicable legal obligations.
Certain technical or security records may be retained for a limited period after account deletion where reasonably necessary for security, fraud prevention, legal compliance, backup management, or dispute resolution.
You may request deletion of your Content CREO account and associated personal information.
Account deletion removes or anonymizes personal information and user content associated with your account, except for information that we are required or permitted to retain for legitimate legal, security, fraud-prevention, accounting, or regulatory purposes.
Information may also remain temporarily in system backups until those backups are overwritten or expire through our normal backup retention process.
To request account deletion, please visit Content CREO Account Deletion.
You may also contact us at legal@contentcreo.com.
You may update certain account information through the Service or by contacting us.
You can control application permissions, including notification permissions, through the settings provided by your device.
You may also request access to, correction of, or deletion of personal information where required by applicable law.
Content CREO is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
Content CREO is operated by a Canadian company. Information may be processed or stored in Canada, the United States, or other locations where our service providers operate.
Privacy and data protection laws in those locations may differ from the laws where you live.
We may update this Privacy Policy from time to time to reflect changes to Content CREO, our business practices, legal requirements, or other operational needs.
When this policy is updated, the "Last updated" date at the top of this page will be changed. Material changes may also be communicated through the Service or by other appropriate means.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
JS Gagnon Services Inc. Prince Edward Island, Canada Email: legal@contentcreo.com